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JOB TITLE: Call Center Representative
EMPLOYER: Azerfon DUTY STATION: Azerbaijan
PUBLISHED: 2014-06-18 LAST UPDATED: N/A DEADLINE: 2014-07-18
Call Center Representative
Requirements:
Higher education;
Customer service experience
Clear oral communication skills without any dialect and pronunciation defect
Knowledge of MS Office programs
Fluent Azerbaijani and Russian, pre-intermediate English language skills
Required Competencies:
Strong communication and presentation skills
Listening skills
Problem solving
Attention to detail
Customer oriented
Patient
Ability to work in team
Ability to work under pressure
Able to work with shifts
Stress tolerance
Job Description:
Answering customers’ inquiries according to the related programs;
Making necessary registrations via corresponding programs based on customers inquiry
Answers to the customer inquiries from the first apply
Treating customers in a polite and patient manner;
Provide customers with product and service information
Fulfillment of job description in compliance with the process, procedures and instructions;
Deadline for applications submitting – 25.05.2014.
The applications should be submitted to: [email protected] .
Applications without the subject Call Center Representative will not be considered.
Only shortlisted candidates will be contacted.
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